Privacy Policy

At CareTen, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our services.

Information We Collect

We may collect the following types of personal information to provide the best care services:

Personal Identification Information: Name, address, phone number, email address.
Health Information: Medical history, care preferences, and health conditions necessary for providing personalized home care services.
Billing Information: Payment details, insurance information, and other financial information related to the services we provide.

How We Use Your Information

CareTen uses your personal information to:

Customize and deliver home care services that cater to your individual needs.
Communicate with you about your care plan, appointments, and service updates.
Manage billing, process payments, and submit claims to insurance providers.
Ensure compliance with applicable health and safety regulations.

Data Security

CareTen takes data security seriously. We use appropriate technical and administrative measures to protect your personal information from unauthorized access, disclosure, or misuse. All sensitive information, including health and financial data, is encrypted and securely stored.

Sharing Your Information

We will not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

With your consent: We may share information with family members, caregivers, or healthcare professionals involved in your care, but only with your explicit permission.
With service providers: We may share your information with trusted third parties who assist us in delivering care services, such as billing providers or insurance companies.
Legal compliance: We may disclose your information if required by law, to protect the safety of our clients, or to comply with legal proceedings.

Your Rights

You have the right to:

Access your personal information and request corrections.
Withdraw consent for certain uses of your data.
Request the deletion of your personal data where appropriate.
Restrict or object to how your data is used in certain circumstances.

Changes to the Privacy Policy

CareTen may update this Privacy Policy to reflect changes in our practices or regulatory requirements. Any changes will be posted on our website, and we encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

Care Ten Inc

1 University Plaza Drive Suite 104

Hackensack, NJ 07601

Contact: 201-735-1990

At CareTen, we are dedicated to providing exceptional home care that enhances the quality of life for individuals in the comfort of their own homes. As an award-winning and CHAP-accredited home care provider, we pride ourselves on delivering services that are not only customized but also deeply compassionate.